How to: Connect to Zendesk

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Adding a Zendesk connection to your CloudMGR account is a simple process, but before you begin, make sure you have permissions to create an API token.

  1. Generate an API token from the Zendesk dashboard and copy it to your clipboard
  2. In CloudMGR, navigate to Dashboard > Connectors
  3. Click on the "Connect to Zendesk" button
  4. Enter your Zendesk subdomain, this should be just the subdomain itself, don't include https:// or the .zendesk.com part
  5. Enter your Zendesk username (email address)
  6. Enter your Zendesk API token
  7. Press the  button
  8. If your credentials were correct, Zendesk is now connected to your account.
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